Remote Support Tool Download
Emergency Support
If something just broke, book a 15-minute remote triage or call us now. We’ll stabilize fast and outline next steps.
What to have ready (optional)
- Brief issue summary + when it started
- Systems/users affected
- Your best callback number
Windows
- Download the dattormm installer for your system
- Run the downloaded dattormm installer
- If you see any security warnings, click “More Info” then “Run Anyway”
- Follow the installation prompts
- Once installed, notify our support team
Having trouble? Contact us directly at 972-904-1559
Mac
- Open the downloaded dattormm installer file
- Follow any system prompts to complete installation
- Notify our support team when complete